Shipping Policy

We are committed to delivering your order safely, quickly, and reliably. Please review our shipping policy below for information about order processing, delivery times, shipping charges, and tracking.

Order Processing

Once your order is successfully placed, our team will process and prepare it for shipment. Orders are generally processed within 1–7 business days.

Orders placed on weekends or public holidays may be processed on the next business day.

Shipping & Delivery Time

After your order has been dispatched, delivery typically takes 7-14 business days, depending on your location and the courier service.

Delivery times may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase.

We may also offer free shipping on selected products, promotions, or orders that meet the applicable minimum purchase amount.

Order Tracking

Once your order has been shipped, you may receive a confirmation message or email containing your tracking information.

You can use the provided tracking number to check the current status of your shipment.

Delivery Address

Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team with your order number.

We will work with the courier service to help locate your shipment and provide you with an update.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible. We may request photos or other information to investigate the issue and determine the appropriate solution.

International Shipping

If international shipping is available, delivery times, shipping charges, customs duties, and taxes may vary depending on the destination country.

Any customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.

Note: Shipping times and policies may vary depending on your location, product availability, and courier service.